DATA PROTECTION POLICY
This policy is intended to cover all Quantum Acoustics (QA) contacts about services provided. QA is a private limited company specialising in Acoustic Consultancy services, and all technical employees are members of the Institute of Acoustics.
Data
store information on clients/prospective clients/relevant contacts provided in line with their requested or instructed consultancy projects only. Services we provide our clients require us to secure and hold limited general personal data such as Name, Address, Email & Phone Contact Details. We will also keep records of correspondence and technical data about the consultancy activity completed. I have information on a client that is available at their request. Data consent can be withdrawn at any time.
Use of Personal Data
QA will request clear client consent before commencing any work.
QA will only use personal data provided in line with the services requested or instructed.
QA will not process personal information for marketing purposes.
QA will maintain client records for essential documents; insurance purposes; future conflict checks, and in case of future requests for services.
QA may process bank account details during agreed financial transactions.
QA may need to disclose insurance coverage data to insurers and professional advisers, seeking professional advice and auditing.
QA may provide details to third parties should conflict resolution be required; this will be expressly stated in advance.
QA will not share, sell or pass any data to marketing companies.
QA will retain electronic copies of work files for at least the minimum period specified in line with our insurance policy. Any paper copies will be digitally archived and destroyed following project completion.
Client records will be maintained for stated purposes and deleted if requested.
Your Rights
Before processing a request for information relating to personal data, QA will require evidence confirming your identity. QA confirm you have the right to access, right to rectification, right to erasure, right to restrict processing, right to object to processing, right to data portability, right to complain to a supervisory authority, and the right to withdraw consent.
Cookies
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Updated: 07.06.2023